Aim:
This policy aims to give clear guidance of the financial procedures in place to ensure that Hardwick B & A Club are able to continue providing high quality, safe and stimulating services for the children within our care.
Confidentiality and Consistency:
When collecting fees Hardwick B & A Club will at all times treat all users of the service with consistency and confidentiality.
Fees needed to develop and sustain the service:
All fees paid for the use of the service are used to pay staff wages and to develop and sustain the service.
Cancellation procedures:
Parents need to book in advance where possible to avoid not having space. We require 28 days notice for cancellations. Any cancellations made following the issue of our invoices at the beginning of the month are non-refundable and any payments made will not be carried over to the following month.
Fee structure/review date:
Fees will be reviewed annually and there may be an annual increase in fees.
Before School Care: £3.25
After School Care (3:15 - 5:15): £5.75
After School Care (3:15-6pm): £8.00
Methods:
- We collect a non-refundable registration fee of £6.00 annually every September or when parents/carers complete/update an application form.
- All parents/carers are invoiced monthly in advance and this is non-transferable.
- If after 7 days, the bill has not been in paid full a letter will be issued giving 3 days to pay in full otherwise the child will not be allowed to attend the club until the payment is settled in full.
- A late payment fee of £10.00 will be added to the fees owed if carried over to the next month.
- Fees can be paid by BACS or through childcare payments by prior arrangement with the manager.
- In cases of illness, it is our policy that full fees must be paid for. This is also the case for sessions booked prior to the session but not attended.
- In cases of late pickup of a child the parent/carer will be charged £5.75 for every 15 minutes thereafter to cover staffing costs and inconvenience.
- Persistent late collections (3 or more) in one half term will result in £11.50 per 15 minutes being charged. And the suitability of the club for the child will be reviewed by the committee.
- All late payment charges must be made prior to the next session the child is due to attend.
- There will be a fee of £10.00 for all returned cheques.
Receipt for Payment:
When payment is made by cheque or cash a receipt will be issued. A receipt will be given for each payment and a copy kept by the club. Bank statements are receipts for standing order payments unless requested.